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Current Computing Status:

Service Info

This IT Status feed has been decommissioned as of 02/13/2017.  We now have a new Services Status on our ServiceNow platform.  Please visit 4help.vt.edu to view our current Services Status. view Status History All Active Statuses

Security & IDs

2-Step Verification (2-Factor Authentication) in VT Google Apps

See the 2-Step Verification in VT Google Apps Knowledge page.

Tue, 01/28/2014 - 11:40am 6780 Views view

Changing My Password

Question:
How do I change my password? How do I change my network password that I use for Virginia Tech wireless (wifi) or Remote Access - VPN?
Tue, 01/21/2014 - 12:35pm 133430 Views Article ID: 3924 view

VT Google Apps Security and Privacy

See VT Google Apps Security and Privacy.

Thu, 01/09/2014 - 12:14pm 7027 Views view

Connecting to Virginia Tech's Wireless Networks on Public Computers and Shared Devices

Question:
I want to connect to the Virginia Tech wireless network on a public computer, such as in a computer laboratory, or on a mobile device that was temporarily loaned to me. How do I access the wireless network without the computer or device storing my credentials?
Thu, 08/15/2013 - 12:17pm 6160 Views Article ID: 3816 view

Create or Change Network Password / Forgot Network Password

Question:
How do I create or change my network password?
Thu, 08/15/2013 - 11:00am 69716 Views Article ID: 3765 view

Changing or Resetting Your VT Google Apps Account Password

Question:
How do I change my VT Google Apps password? How do I reset my VT Google Apps password if I forgot it?
Thu, 08/15/2013 - 10:16am 30917 Views Article ID: 3749 view

Problems Generating a PID for Incoming Students

Question:
I am an incoming student having problems with creating my PID. What should I do?
Thu, 08/15/2013 - 9:42am 4218 Views Article ID: 3732 view

Configuring VT Desktop Alerts to Use a Web Proxy in Windows

Question:
How do I configure VT Desktop Alerts to use a Web proxy in Windows?
Tue, 08/13/2013 - 5:18pm 4732 Views Article ID: 3544 view

Finding Information About VT Alerts

Question:
Where do I find information about VT Alerts?
Tue, 08/13/2013 - 4:31pm 3817 Views Article ID: 3501 view

Finding Information on PDCs (Personal Digital Certificates) and eTokens

Question:
Where can I find information on PDCs (Personal Digital Certificates) and eTokens?
Tue, 08/13/2013 - 3:30pm 3039 Views Article ID: 3441 view