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Current Computing Status:

Service Info

This IT Status feed has been decommissioned as of 02/13/2017.  We now have a new Services Status on our ServiceNow platform.  Please visit 4help.vt.edu to view our current Services Status. view Status History All Active Statuses

Network

Network Infrastructure and Services engineers have discovered an underlying issue concerning difficulties connecting to the eduroam SSID.  The issue stems from eduroam’s authentication and authorization servers reaching their capacity.  This can cause log in attempts to fail and is intensified by the increased volume of connection attempts during the first week of classes.

To address the situation, additional servers will be put into production prior to Monday, August 29th.  Investigation into connection issues with iOS devices are ongoing. 

Thank you for submitting information via Techsupport and incidents to 4Help.vt.edu to assist us in discovering the issue.  

Service Degraded [Resolved]

Created: Fri, 08/26/2016 - 2:03pm Resolved: Mon, 08/29/2016 - 3:43pm Duration: 3 days 1 hour 40 min 725 Views