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Service Info

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NetApp storage maintenance

Saturday, January 19, 8am to Noon, maintenance will be performed on the central NetApp clustered storage systems known by several names: NAS (or network attached storage), (a.k.a.,, and dominion.

The following services rely on the NetApp and will be *unavailable* during the entire maintenance window:

  • Exchange
  • Banner Document Management System/Application Xtender

Subscribed users will have to reconnect the following services to their share after the NetApp maintenance:

  • Mystore and Mystore2 - personal shares for Windows and Mac users- some use this for Windows roaming profiles
  • Departmental shares on the NAS

Once maintenance on "" is completed, a failover/giveback to will cause a short pause for most services (see below). Users connecting to Windows shares such as Mystore, Mystore2 and Departmental shares will need to reconnect using their hokies ids/passwords:

  • VT Confluence
  • JIRA
  • Nolij
  • Banner Document Management System/Application Xtender
  • Learning Technologies Applications
    • Scholar
    • FDI Registration
    • SPOT Survey
    • iTunesU
  • Ensemble Content Management System, publishing only
  • Web Hosting
  • All hosted websites
    • MySQL Databases associated with hosted websites
    • VT Calendar (
    • VT Survey (
  • Filebox - all fileboxes


Note: The Virginia Tech web site (, Banner INB (forms) and SSB (HokieSpa) will NOT be affected by this maintenance.


Please contact Wanda Baber,, if you have any questions/concerns. 

Service Info [--]

Created: Wed, 01/16/2013 - 10:51am Updated: Thu, 07/11/2013 - 3:23pm 3599 Views