Current Computing Status:

Service Info

This IT Status feed has been decommissioned as of 02/13/2017.  We now have a new Services Status on our ServiceNow platform.  Please visit to view our current Services Status. view Status History All Active Statuses

NetApp Maintenance on June 29th

Maintenance for the central network storage system referred to as, and is scheduled for Sunday, June 29, 2014, from 8am to 10am. This will include hardware maintenance on 'minnow' that requires a reboot while *not* in failover mode, thereby interrupting services dependent on that machine.

Along with this maintenance, the NetApp authentication for Windows will move from the AIS child domain to the CNTRLSRVS child domain in the Hokies Active Directory. Windows users of NetApp on both 'minnow' and 'skipper' will lose connection to their network attached storage or NAS shares during the maintenance and will need to reconnect after it's completed.

Services that rely on the Netapp and will be down during the maintenance:

  • Exchange
  • CNRE department shares
  • Mystore and Mystore2
  • Department shares on the NAS

Services that should not be affected during the Netapp maintenance: 

  • VT Confluence
  • JIRA
  • Banner Document Management System/Application Xtender

   Technology-enhanced Learning and Online Strategies

  • Scholar
  • FDI Registration
  • SPOT Survey
  • iTunesU

   Ensemble Content Management System-Publishing only

Web Hosting

  • All hosted websites
  • MySQL Databases associated with hosted websites
  • VT Calendar (
  • VT Survey (

Filebox - All fileboxes

Following the scheduled maintenance, problems should be reported to 4Help at 540-231-4357 or via

Service Info [Resolved]

Created: Wed, 06/25/2014 - 2:43pm Resolved: Mon, 06/30/2014 - 1:33pm Duration: 4 days 22 hours 50 min 3414 Views