Current Computing Status:

Service Info

This IT Status feed has been decommissioned as of 02/13/2017.  We now have a new Services Status on our ServiceNow platform.  Please visit to view our current Services Status. view Status History All Active Statuses

Security & IDs

Changing Forgotten Banner Password

I have forgotten my Banner password. How can I have it reset?
Mon, 07/29/2013 - 11:07am 3176 Views Article ID: 250 view

Locked Hokies Account

When I try to change my Hokies ID password, it says my account is locked. What can I do?
Mon, 07/29/2013 - 10:48am 3017 Views Article ID: 199 view

Reporting Violations of Virginia Tech's Acceptable Use Policy

There is an email message that I believe is in violation of Virginia Tech's Acceptable Use Policy. What should I do about this?
Mon, 07/29/2013 - 10:33am 2803 Views Article ID: 169 view

Accessing Banner After Changing Departments

I just changed departments, but now I cannot access Banner. What should I do?
Mon, 07/29/2013 - 10:18am 4440 Views Article ID: 116 view

Change Oracle Banner or Warehouse ID Password

How do I change my Oracle Banner or Warehouse ID password?

For instructions, see Change Oracle Banner or Warehouse ID Password.

Mon, 07/29/2013 - 9:27am 17333 Views Article ID: 25 view

Restricted/Limited Access Network (RLAN)

See the Restricted/Limited Access Network (RLAN) service catalog item.

Mon, 04/29/2013 - 8:34am 5639 Views view

Surplus Data Removal Procedure

See the Surplus Data Removal Procedure knowledge page.

Mon, 10/01/2012 - 8:36am 4418 Views view

Virginia Tech Certification Authority (VTCA)

In recent years, digital certificates have become one of the most widely accepted public key technologies used to secure electronic communications that are transmitted over the Internet. To promote the use of this technology, the Secure Information Exchange Services group within Information Technology has established the Virginia Tech Certification Authority (VTCA) to provide a digital certificate service to the campus community.

Fri, 05/18/2012 - 3:07pm 4027 Views view

PID Generation Tool Process

See the Creating a Virginia Tech PID knowledge page.

Wed, 02/01/2012 - 3:55pm 260262 Views view