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Service Info

This IT Status feed has been decommissioned as of 02/13/2017.  We now have a new Services Status on our ServiceNow platform.  Please visit 4help.vt.edu to view our current Services Status. view Status History All Active Statuses

Hokies ID

Finding Hokies ID Account Sponsor

Question:
Where can I find my Hokies ID account sponsor?
Mon, 03/23/2015 - 9:20am 3054 Views Article ID: 4003 view

Managing Access for Resetting Your Hokies ID Password in ADadmin

Question:
How do I manage or restrict who can reset my Hokies ID password?
Thu, 08/15/2013 - 11:25am 3560 Views Article ID: 3785 view

Change Hokies ID Password

Question:
How do I change my Hokies ID password?
Wed, 08/14/2013 - 4:58pm 19116 Views Article ID: 3722 view

Getting or Creating a Hokies ID

Question:
How do I get, create, or make a Hokies account?
Wed, 08/14/2013 - 4:51pm 15167 Views Article ID: 3717 view

Getting Unknown User Name Error when Creating a Hokies ID

Question:
When I use ADadmin to create a Hokies ID account by logging in with my PID and password, I get a "Login failure - unknown user name or bad password" error message. What should I do?
Mon, 08/05/2013 - 10:22am 3243 Views Article ID: 2352 view

Deleting or Removing a Hokies Account

Question:
How do I delete or remove my Hokies account?
Fri, 08/02/2013 - 11:34am 3059 Views Article ID: 1717 view

Resetting Your Forgotten Hokies ID Password

Question:
I forgot my Hokies ID password. How can I reset it?
Mon, 07/29/2013 - 11:02am 8270 Views Article ID: 230 view

Locked Hokies Account

Question:
When I try to change my Hokies ID password, it says my account is locked. What can I do?
Mon, 07/29/2013 - 10:48am 3157 Views Article ID: 199 view

Hokies ID

See the Hokies ID service catalog item.

Wed, 02/01/2012 - 3:54pm 30566 Views view