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This IT Status feed has been decommissioned as of 02/13/2017.  We now have a new Services Status on our ServiceNow platform.  Please visit 4help.vt.edu to view our current Services Status. view Status History All Active Statuses

Email & Calendaring

Mail team

Obtaining, Creating, or Accessing VT Google Apps Mail with Existing PID

Question:
I have an existing PID, and I need help getting my VT Google Apps Mail. How do I create or access this email account?
Mon, 01/27/2014 - 3:25pm 16369 Views Article ID: 3933 view

Exchange Server Requires that You Allow It to Remotely Control Some Features Message on Android Devices

Question:
After connecting my Android device to my Exchange account, I received a "The server autodiscover.vt.edu requires that you allow it to remotely control some security features of your phone. Do you wish to finish setting up this account?" prompt. What should I do?
Answer:

For instructions, see Exchange Server Requires that You Allow It to Remotely Control Some Features Messages on Android.

Mon, 01/13/2014 - 9:54am 14347 Views Article ID: 3921 view

Checking or Viewing Your VT Google Apps Mail Email

 

Question:
How do I check, access, or view my VT Google Apps Mail email?
Tue, 12/03/2013 - 4:05pm 24225 Views Article ID: 3902 view

Limit of Number of Mobile Devices Connected to Exchange Account

Question:
What is the total number of mobile devices (Android, iOS, iPhone, iPad) that can connect to my Exchange account?
Thu, 11/21/2013 - 3:15pm 7003 Views Article ID: 3897 view

Managing Spam in Desktop Email Client when Forwarding VT Google Apps Mail

Question:
After setting my VT Google Apps Mail account to forward to a different email account, how do I manage spam using a desktop email client?
Thu, 08/15/2013 - 11:22am 3588 Views Article ID: 3783 view

Managing Spam when Forwarding VT Google Apps Mail by Creating a Filter

Question:
After setting my VT Google Apps Mail account to forward to a different email account, I do not receive email that Google marks as Spam. How do I force messages marked as Spam to forward to a different email account?
Thu, 08/15/2013 - 11:20am 5974 Views Article ID: 3782 view

Clearing an Exchange User's Cached Email Address in Outlook for Windows

Question:
How do I clear an Exchange user's cached email address in Outlook for Windows?
Thu, 08/15/2013 - 11:10am 48225 Views Article ID: 3774 view

Migrating or Moving Your Exchange Email to VT Google Apps Mail in Outlook for Windows

Question:
How do I migrate or move email from my Exchange account to my VT Google Apps Mail account in Outlook for Windows?
Thu, 08/15/2013 - 11:03am 7014 Views Article ID: 3768 view

Changing or Resetting Your VT Google Apps Account Password

Question:
How do I change my VT Google Apps password? How do I reset my VT Google Apps password if I forgot it?
Thu, 08/15/2013 - 10:16am 32310 Views Article ID: 3749 view

Creating a Calendar-Only Account on the Virginia Tech Exchange Server

Question:
How can I create a Calendar-Only account on the Virginia Tech Exchange server?
Thu, 08/15/2013 - 9:40am 5388 Views Article ID: 3731 view